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A source is a collection of data from a given service or system. In some cases, you might need to create multiple sources to collect all the data you want from a single service. Facebook, for example, has multiple APIs for paid and organic data, so if you wanted insights from both paid ads and organic posts, you would need to create multiple sources within the Dataddo platform. Whether or not these sources can be connected to a destination using the same flow depends on the specificity of the data in each source.

A destination is anywhere you are sending your data. It could be a dashboarding app, Google Sheet, data warehouse or lake, CRM, marketing platform, help desk service, or any other operational tool. Each flow can be connected to only one destination.

A data flow is the connection between a data source or sources and a destination. For example, if you send data from Facebook Ads (source) to Looker Studio (destination), this will count as one flow.

At any time, you can upgrade, downgrade, or cancel your plan from within the Dataddo app in just a few clicks.

1. Upgrades - Plan upgrades take effect immediately, giving you instant access to any additional flows and features. The new price of your upgraded plan will take effect at the start of your next billing cycle. So, let's say your billing period begins on the 1st of every month. On January 15th you decide to upgrade your plan. This will give you instant access to any new flows and features, but your bill for January will not increase. Your bill for February, however, will reflect the new pricing.

2. Downgrades - Plan upgrades take effect immediately, and any features not included in your downgraded plan will be lost. The new price of your downgraded plan will take effect at the start of your next billing cycle. So, let's say your billing period begins on the 1st of every month. On January 15th you decide to downgrade your plan. You will immediately lose access to any new flows and features, but your bill for January will not decrease. Your bill for February, however, will reflect the new pricing.

3. Cancellations - If you cancel a plan in the middle of a billing cycle, you will be able to use the cancelled plan until the end of that billing cycle. So, let's say your billing period begins on the 1st of every month. On January 15th you decide to cancel your plan. You will be able to use Dataddo according to your cancelled plan until the end of January, and your bill for January will be the same as it was before the cancellation. Starting February 1st, you will no longer be billed.

Need an extra flow, but already reached the flow limit of your Dataddo plan? Now, you can add single flows to a maxed-out account without having to upgrade to an entirely new plan. This is perfect if you need one or two extras. Just contact your Account Manager to set it up or reach out to customers@dataddo.com!